We are looking for Veterans Service Representative candidates for a project delivered through the hiring partner.
What you'll do
- Review and analyze AI-generated disability compensation claims, ensuring comprehensive evaluation of evidence and adherence to established regulatory guidelines.
- Assess AI-generated medical documentation and determine its impact on existing disability claims, weighing complex evidence accurately.
- Complete detailed benefit determinations and document rationales with clarity and precision for AI training.
- Conduct quality assurance reviews of AI-generated claims decisions, pinpointing inconsistencies or errors according to VA standards.
- Utilize specialized systems such as VBMS to access, update, and manage claim files and supporting documentation.
- Simulate higher-level review decisions, providing expertise on appeals and supplemental claim processes for AI training.
- Deliver constructive written and verbal feedback to enhance AI model training accuracy and effectiveness.
What you need
- Proven expertise as a Veterans Service Representative or equivalent, with strong experience in benefit determination and evidence gathering.
- Demonstrated skill evaluating disability compensation and conducting claim ratings in a regulated environment.
- Experience using VBMS or similar claims management platforms.
- Background in quality assurance for claims or similar processes within federal, state, or related agencies.
- Ability to synthesize complex information and present informed decisions for higher-level review processes.
Nice to have
- Familiarity with GS-0996: Veterans Claims Examining, GS-0105: Social Insurance Administration, or GS-0512: Internal Revenue Agent functions.
Expertise
Who you work with
Project and contracting process: the hiring partner. Applications continue on the provider's website.
Pay and hours
This role pays $60–$85/hr. The work is remote. That is about 12% above the $65 an hour median for other roles open now.
Who can apply from where
The provider has not confirmed country eligibility. Check the original offer before applying. With a profile, Tier1 checks your country and languages against this role and every other before you apply.