We are looking for Veterans Service Officer candidates for a project delivered through the hiring partner.
What you'll do
- Review sample veterans benefits questions and flag any that don’t sound like what real veterans or family members ask.
- Write rubrics that define a correct, complete answer on service-connected disability compensation, including filing a claim and the evidence involved.
- Cover dependents and survivor benefits (such as DIC and CHAMPVA) and appeals and decision reviews in your rubrics.
- Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
- Share clear written feedback with the project team, working asynchronously.
What you need
- Current VA accreditation (VSO representative, County Veterans Service Officer, accredited claims agent, or similar)
- 1+ years preparing and filing VA claims for veterans or their families
- Working knowledge of disability compensation, dependents and survivor benefits, and appeals
- US-based
- Able to start quickly and commit 20-30 hours/week
- Clear, precise writing
Nice to have
- Experience with military records such as the DD-214
- Experience creating guides, checklists, or training materials
- Experience helping a diverse range of veterans and families, including rural and non-English-speaking clients
Expertise
Who you work with
Project and contracting process: the hiring partner. Applications continue on the provider's website.
Pay and hours
This role pays $40–$60/hr. That is about 17% below the $60 an hour median for other roles open now.
Who can apply from where
The provider has not confirmed country eligibility. Check the original offer before applying. With a profile, Tier1 checks your country and languages against this role and every other before you apply.