We are looking for Usability Tester candidates for a project delivered through the hiring partner.
About the role
- Role Type
- Contractor
- Location
- Remote
- Time Commitment
- 5-10 hours/week, short-term project
The hiring partner is looking for Plain-Language Usability Testers to help evaluate and improve AI systems that answer questions about government services. You’ll read short questions and answers and tell us what is easy to follow and where it gets confusing. There are no wrong answers, and your honest reaction is what helps. No AI or technical background is needed.
What You’ll Do
- Read short questions and answers on government services.
- Tell us where you felt confused, lost, or stuck, in your own words.
- Say what was easy to follow and what was not.
- Suggest simple changes that would make something clearer.
Who We’re Looking For
Adults who do everyday tasks on a phone or the web, even basic ones
Patient with step-by-step reading
Honest, specific feedback
Nice to Have
Living in a rural or smaller community. We want a mix of regions.
Past experience giving feedback or testing products or services
Who you work with
Project and contracting process: the hiring partner. Applications continue on the provider's website.
Pay and hours
This role pays $20–$30/hr. That is about 58% below the $60 an hour median for other roles open now.
Who can apply from where
The provider has not confirmed country eligibility. Check the original offer before applying. With a profile, Tier1 checks your country and languages against this role and every other before you apply.