We are looking for Financial Aid Advisor candidates for a project delivered through the hiring partner.
What you'll do
- Review sample student loan questions and flag any that don’t sound like what real borrowers ask.
- Write rubrics that define a correct, complete answer on federal loan repayment, including income-driven repayment (IDR) plans and forgiveness programs such as PSLF.
- Cover servicer issues, deferment and forbearance, and default management in your rubrics.
- Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
- Share clear written feedback with the project team, working asynchronously.
What you need
- Direct experience counseling borrowers on federal student loan repayment and forgiveness (nonprofit counselor, university financial aid office, or similar)
- 1+ years advising on IDR plans, PSLF, or other repayment and relief options
- Experience beyond award packaging, such as repayment, forgiveness, servicer issues, or default resolution
- Working knowledge of loan servicing, deferment, forbearance, and default
- US-based
- Able to start quickly and commit 15-25 hours/week
- Clear, precise writing
Expertise
Who you work with
Project and contracting process: the hiring partner. Applications continue on the provider's website.
Pay and hours
This role pays $30–$50/hr. That is about 56% below the $90 an hour median for finance roles open now.
Who can apply from where
The provider has not confirmed country eligibility. Check the original offer before applying. With a profile, Tier1 checks your country and languages against this role and every other before you apply.