We are looking for Bilingual (Spanish) Benefits Counselor candidates for a project delivered through the hiring partner.
What you'll do
- Review sample questions in Spanish and English and flag any that don’t sound like what real people ask.
- Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).
- Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.
- Share clear written feedback with the project team, working asynchronously.
What you need
- Native or professional Spanish and English
- Experience in at least one of: Medicare, passports, veterans benefits, student loans or financial aid, or National Park services
- 1+ years counseling or assisting the public in that area (benefits counselor, case manager, community health worker, or similar)
- US-based
- Able to start quickly and commit 10-20 hours/week, with more availability toward the end of the project
- Clear, precise writing in both languages
Nice to have
- Experience with more than one of the areas above
- Experience interpreting or translating professionally
- Experience creating guides, FAQs, or training materials in Spanish
- Experience helping a diverse range of clients, including rural and low-literacy communities
Expertise
Who you work with
Project and contracting process: the hiring partner. Applications continue on the provider's website.
Pay and hours
This role pays $35–$50/hr. That is about 62% below the $113 an hour median for law roles open now.
Who can apply from where
The provider has not confirmed country eligibility. Check the original offer before applying. It asks for Spanish. With a profile, Tier1 checks your country and languages against this role and every other before you apply.