We are looking for Travel Agent candidates for a project delivered through micro1.
What you'll do
- Deliver detailed, scenario-based feedback on travel planning, booking processes, customer interaction, and industry best practices.
- Analyze and critique travel-related queries, itineraries, and sales strategies to ensure AI outputs align with real-world standards.
- Develop realistic travel booking scenarios and effective negotiation approaches for a variety of customer profiles and destinations.
- Evaluate and improve communication protocols and customer service responses for clarity and professionalism.
- Provide recommendations for optimizing sales techniques and upselling strategies within the travel domain.
- Participate in written and verbal project discussions to clarify requirements and share expert perspectives.
- Review and refine AI-generated content, ensuring high-quality reading comprehension and industry relevance.
What you need
- Your domain knowledge is what matters.
- You excel in written and verbal communication.
Nice to have
- 5+ years of experience as a Travel Agent or in a closely related travel consultancy role.
- Proven expertise in customer service, travel planning, and sales negotiation.
- Exceptional written and verbal communication skills, with the ability to provide actionable, constructive feedback.
- Strong reading comprehension for evaluating complex travel scenarios, itineraries, and procedures.
- Familiarity with current travel industry trends, technologies, and global destinations.
- Experience handling diverse customer requests and resolving conflicts with a customer-centric approach.
- Detail-oriented and analytical mindset with a passion for continuous learning and process improvement.
Expertise
Who you work with
Project and contracting process: micro1. Applications continue on the provider's website.