Business & Sales Operations Domain Expert

• Vet the quality of business and sales operations knowledge work tasks and model outputs, spotting missing behaviors, thin reasoning, flawed assumptions, numbers that do not tie, and answers that read well but would not survive an operating review.
• Write high-quality instruction specs, produce golden solutions to operations problems, and define new tasks that reflect how the work is actually done in practice.
• Design challenging operations tasks and evaluation sets, and help build domain-specific skills and tools together with the research team.
• Work with client researchers and specialists in adjacent fields to keep standards consistent, translating tacit operating judgment into explicit, teachable criteria.

• Substantive ownership of a business, revenue, or sales operations function at a recognized organization. Individual quota-carrying sales roles with no operations ownership do not count.
• Clear progression to a senior level, for example Manager, Senior Manager, Director, Vice President, COO, or President, with real ownership of a function, a budget, or a team.
• Genuine specialization in at least one area, for example sales operations and territory or quota design, revenue operations and forecasting, CRM and go to market systems, pricing and deal desk, supply chain and inventory planning, business analytics, or process improvement.
• Hands-on working use of large language models in your professional work, and the judgment to tell a well-reasoned answer from a plausible-sounding wrong one.
• Able to commit reliably to 40 hours per week for an initial engagement of 6 months.
• Living in the Bay Area, California, and able to work on-site with the client's team multiple days each week, when required. Candidates not currently based in the Bay Area must be willing to relocate there at their own cost. Relocation assistance is not provided.
• Excellent written communication, and the ability to give precise, well-structured written feedback.

• An MBA or an equivalent advanced degree.

Project and contracting process: Mercor. Applications continue on the provider's website.